FAQ
- What are your normal business hour?
We accept orders and inquiries 24/7
- What is the working process?
- First, just press the button 'buy' for any template you like.
- Fill in the form
- We will send you our invoice
- Once you receive our invoice, please make the payment within 24 hours.
- We will email you the template file or help to install it for you as per your preference.
- What is the payment process?
For Blog Template:
- We only freeze your template within 24 hours after we send you the invoice.
- Payment must be make within 24hours after you receive your invoice.
- If you can't make your payment in within 24 hours we will open back the template to the public.
- Once paid, it's exclusively yours and won't be sell to the others
For e-commerce template:
- Payment must be make within 24hours after you receive your invoice.
- How do you handle plagiarism?
- We put watermark on our design elements as shown in the demo for each template.
- Once you purchase the template, we will provide you with the one without the watermarks. However we can't control plagiarism once it's install to your template.
- Who holds the ownership and rights?
Once the payment has been made and you receive the template/ we install it for you, you become the owner of the template and you are free to make any changes to the xml/html files.