FAQ

  1. What are your normal business hour?
  2. We accept orders and inquiries 24/7

  3. What is the working process?
    • First, just press the button 'buy' for any template you like.
    • Fill in the form
    • We will send you our invoice
    • Once you receive our invoice, please make the payment within 24 hours.
    • We will email you the template file or help to install it for you as per your preference.
  4. What is the payment process?
  5. For Blog Template:
    • We only freeze your template within 24 hours after we send you the invoice.
    • Payment must be make within 24hours after you receive your invoice.
    • If you can't make your payment in within 24 hours we will open back the template to the public.
    • Once paid, it's exclusively yours and won't be sell to the others
    For e-commerce template:
    • Payment must be make within 24hours after you receive your invoice.
  6. How do you handle plagiarism?
    • We put watermark on our design elements as shown in the demo for each template.
    • Once you purchase the template, we will provide you with the one without the watermarks. However we can't control plagiarism once it's install to your template.
  7. Who holds the ownership and rights?
  8. Once the payment has been made and you receive the template/ we install it for you, you become the owner of the template and you are free to make any changes to the xml/html files.